Return Policy

Merchandise Return Policy

• We must be notified within 10 days of any shortages or damages after the shipment's arrival.

• All merchandise returned for credit. All returns are subject to a 15% restock charges.

• Shipping fee is NOT REFUNDABLE.

• Returned packages must be packed in protective corrugated box and returned within 30 days.

• All returned items must be freight prepaid.

Merchandise Return Procedure

1. Please call us at 213-587-2616 for return authorization #.

2. Completely fill out the Merchandise Return Form (download) and fax back at 714-731-7323. Merchandise returned without the completely filled out Merchandise Return Form is subject to a 10% service charge.

 

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